My device manager for the CD/DVD ROM drives sais"Windows cannot load the device driver for this hardware. (Code 39)Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."The check for solutions button does nothing.I uninstalled the driver and restarted my computer and it reinstalled the same one which once again doesnt work.
To ensure your recorder works with the GEAR 'drivers' we recommend downloading a fully functional trial of a GEAR Software product.
If you have lost or do not have recording capabilities within your GEAR Powered Product after upgrading or installing, please download and install the latest GEAR drivers (below) for your system.
On the next picture I compare a SATA connector used in laptop hard drives with a SATA connector used in CD/DVD drives.
As you see, these two connectors are a little bit different.
Most modern laptops are equipped with a CD/DVD-RW drive also known as an optical disc drive which allows it to read and write data from or to a CD/DVD disc.
All laptop CD/DVD drives are shaped the same but they all have different face plates also know as front bezels.Solutions to common issues with GEAR Powered Products are available on this Knowledgebase Article.For more information on the driver, please see the this Knowledge Base article: Why is running on my system?I have owned this drive for a few months, I have a Mac Mini with out an optical drive and wanted something that I could install and remove when needed.The drive has worked great with both Yosemite and El Capitan.I have a sony Vaio laptop (vgn-n320E) Recently my driver failed for my dvd drive, When I first got the laptop I was able to install a few things and burn some CDs.